frequently asked questions

Here’s a list of frequently asked questions and their answers. Please check this page for possible answers to your questions. Or, you may contact us via phone or email. You can find our contact information at the bottom of this page or on the contacts page.

General Questions

We clean all fabrics. Leather, Suede, Silk, we clean them all.
Leave the cleaning to us, we'll do all the sorting.
Typically, all clothes are ready the next day after 6pm, but if you want same day service, just let the counter person know. (For same day service, clothes should be dropped off before 12pm).
Dress shirts should be laundered and anything else can be dry-cleaned but be rest assured that we check the labels of all garments before we decide how to clean it
Sadly, no chemical capable of removing all stains without damaging the clothes has been invented. But we try our very best to remove stains even if it means washing the garment 3 or 4 times. Our stain removal rating is about 90% 😉
If a garment gets damaged while in our possession, which it won't, we will take full responsibility and reimburse you ten times the amount it cost you to get the garment clean.
Absolutely. We offer great incentive and discounts for referrals. Ask at your next visit or give us a call at 919-438-0450
For every customer that comes in from your referral, a $10 credit will be applied to your account. They just have to mention your first name and telephone number.

Pick Up & Delivery Services

You can order through website Order Online form.
Yes we do! For same day service, clothes should be dropped off before 8:30am.
Yes, you can order by phone or email.
Absolutely! It's all yours.
Yes, you can. Just let us know about it so we can keep track of the extra item.
Yes, you can. However, we advise that you authorize someone else to stand in for you when your clothes are delivered.
Yes, you can. You can even select a place you want it delivered to.
Yes, you can. Just leave a note when making your order. Psst! We also check for stains 😉
We will come by at the most convenient time for you. It's all up to you.

Billing & Payment

Sorry, we don't accept tips, but we appreciate your generosity.
You can email or call us with the request.